FAQ – Zoe Replica

Frequently Asked Questions

How long does shipping take?

Shipping times vary by destination. For the US, most orders arrive within 7–14 business days. For international shipping, please refer to our Shipping Policy.

Do you ship internationally?

Yes! We ship worldwide. Customs fees may apply depending on your country, which are the buyer’s responsibility.

Are your products authentic?

We do not sell original branded items. All our products are high-quality inspired designs meant for personal use, offering style and affordability.

Can I return my order?

Returns are accepted within 7 days of delivery, provided the item is unused and in original condition. Please review our Refund & Returns Policy for full details.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. Use it on our Order Tracking page or the courier’s website.

What if I received a damaged or incorrect item?

Please contact us within 72 hours of delivery with photos of the issue. We’ll gladly arrange a replacement or refund if eligible.

How can I contact customer support?

You can reach us anytime at [email protected]. We typically respond within 24 hours.